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Terms & Conditions

© Copyright 2015 Precise Plumbing. All Rights Reserved.

The following Terms and Conditions represent Precise Trade Services incorporating the following entities; Precise Trade Services Pty Ltd, Precise Plumbing Pty Ltd, Precise Electrical Services Pty Ltd and SA Pipe Relining Pty Ltd. These Terms apply to any goods or services supplied or to be supplied to the Customer, or any third party on the Customer’s behalf. Any reference to the Customer also includes its respective successors or permitted assigns. If the Customer constitutes more than one person or entity, the Terms bind each of them jointly and severally.

1. ACCEPTANCE
Any instructions received by Precise Trade Services from the Customer for the supply of goods or services shall constitute acceptance of the terms and conditions contained herein. Where more than one Customer has entered into this agreement, the Customers shall be jointly and severally liable for all payments of the price. Upon acceptance of these terms and conditions by the customer the terms and conditions are irrevocable and can only be rescinded in accordance with these terms and conditions or with written consent of Precise Trade Services. None of Precise Trade Services’ agents or representatives are authorised to make any representations, statements, conditions or agreements not expressed by the manager in writing nor is Precise Trade Services bound by any such unauthorised statements.

2. GOODS
The goods are as described on the invoices, estimate, quotation, work authorisation or any other work commencement forms as provided by Precise Trade Services to the customer.

3. QUOTES
The prices payable for the goods and services that you order are set out in our quote sent to you. Our quotes are valid for a defined period as outlined in the quotation. By agreeing to the quotation you agree to its terms, the terms outlined herein, and furthermore you agree with the payment terms outlined post completion of the job.

4. PRICE AND PAYMENT
It remains Precise Trade Services’ sole discretion that the price shall be either a) as indicated on invoices provided by Precise Trade Services to the customer in respect of goods and/or services provided, or b) Precise Trade Services’ quoted or estimated price which shall be binding upon Precise Trade Services provided that the client shall accept in writing the quotation or estimate within the specified time frame. Any variation from the plan of scheduled works or specifications will be charged for on the basis of Precise Trade Services’ quotation or estimate and will be shown as variations on the invoice. Payment for all variations must be made in full at the time of completion. Time for payment for the goods or services provided shall be of the essence and will be stated on the invoice, quotation or any other order forms. If no time is stated then payment shall be on delivery of goods, or completion of works provided. At Precise Trade Services’ sole discretion, for certain approved customers an extended payment period will apply. Payment will be made by cash, cheque, direct credit or by credit card on completion of work (credit card surcharge of 2% may apply).

5. NON-PAYMENT
In the event that any money payable to Precise Trade Services becomes overdue, Precise Trade Services shall be entitled to cancel all or any part of the order of the Customer which remains unperformed, in addition to and without prejudice to any other remedies. If any account remains unpaid at the end of the agreed term, Precise Trade Services will issue a letter advising intent to serve. At Precise Trade Services’ discretion, penalties and interest (10.69%) may apply for non-payment within an agreed term, as per the Taxation Administration Act 1996.

6. WARRANTY OF GOODS
For goods not manufactured by Precise Trade Services, the warranty shall be the current warranty provided by the manufacturer of the goods. Precise Trade Services shall be under no liability whatsoever, except for the express conditions as detailed and stipulated in the manufacturer’s warranty.

7. FORCE MAJEURE
Precise Trade Services is not liable for any delay or the failure to perform any obligation in the Customer’s favour arising as a result of any event beyond Precise Trade Services’ control.

8. PROMOTIONS
Any promotional offers outlined in the job/quote cannot be redeemed with any other specials, offers and other advertised promotions. By taking up the promotional offer, you forfeit any rights to claim additional discounts/benefits from other advertised offers.

9. DELIVERY OF GOODS AND SERVICES
Delivery of goods shall be made to the customer’s address. The customer shall make all arrangements necessary to take delivery of the goods whenever they are tendered for delivery. The Plumber may deliver the goods by separate instalments, in accordance with the agreed delivery schedule. Each separate instalment shall be invoiced and paid for in accordance with the provisions in this contract of sale. Delivery of goods to a third party nominated by the client is deemed to be delivery to the client for the purposes of this agreement. The failure of Precise Trade Services to deliver shall not entitle either party to treat this contract as repudiated. Precise Trade Services shall not be liable for any loss or damage whatsoever due to failure by Precise Trade Services to deliver the goods, or any part of them, promptly or at all.

10. INTELLECTUAL PROPERTY
Where Precise Trade Services has designed or drawn goods for the customer, the copyright in those designs and drawings shall remain vested in Precise Trade Services, and shall only be used by the customer at Precise Trade Services’ discretion. The customer warrants that all designs or instructions to Precise Trade Services will not cause the plumber to infringe any patent, registered design or trademark in the execution of the customer’s order.
All intellectual property rights in this job/quote, including design, text, graphics, logos, icons, style and format relating to this job/quote belong to or are licensed by Precise Trade Services. You must not otherwise in any form or by any means copy, adapt, reproduce (other than for the purpose of viewing the website in your browser), store, modify, distribute, print, upload, display, perform, remove any credits, publish post frame within another distribution medium or create derivative works from any part of this job/quote or commercialise any information obtained without our prior written permission or, in the case of third party material, from the owner of the intellectual property rights in that material. These intellectual property rights are protected by Australian and international laws. Precise Trade Services, its logo and product names is a registered trademark of Precise Trade Services. All other company and product names and logos are trademarks or registered trademarks of their respective owners.

11. CONTRACT WORKS
Price is constructed and offered based on the drawings and specifications listed in the quote provided. It is the assumption that all drawings and specifications received are accurate and complete containing all the required detail on 1) the complete detail of location and routes of all proposed and existing services and 2) all materials and items selected. Associated details listed in other service specification or plans have not been included unless expressly listed in the inclusions above. Any works required for variances or additions to the listed drawings including, but not limited to, 1) on-site discrepancies, 2) information that is incomplete, technically incorrect or not specifically detailed on the listed drawings or 3) clashes with new or existing services and/or structures will be charged accordingly. Works will proceed only after written authorisation has been received from a representative of your company. Precise Trade Services will not be held responsible in any way for any delay, financial or legal costs or actions resulting from issues listed above.

12. ROCK AND FILLED GROUND
Unless specifically stated in writing, Precise Trade Services’ quotes and estimates do not include rock excavation, dewatering or supportive work, such as pier and beams for filled or made up ground.

13. CUSTOMER DISCLAIMER
The customer hereby disclaims any right to rescind, or cancel the contract or to sue for damages or to claim restitution arising out of any misrepresentation made to them by any servant or agent of Precise Trade Services, and the customer acknowledges that they purchase the goods and services solely upon their own skill and judgement and that Precise Trade Services shall not be bound by, nor responsible for any term, condition, representation or warranty other than the warranty given by the manufacturer which warranty shall be personal to the customer.

Privacy Policy

© Copyright 2015 Precise Plumbing. All Rights Reserved.

At Precise Plumbing, we respect your privacy. We respect the rights of our customers, suppliers and colleagues to decide if, when and how their personal information is used.

Our commitment to privacy is based on:

  • the freedom to visit this website and access information without the need to give us any personal information
  • the choice to give us personal information if – and only if – you wish to access a more tailored online experience
  • a pledge that any information given is kept safely and securely, using the latest technology and to accepted industry standards.

Your use of this website is deemed to be acceptance of these privacy policies. If you disagree with the policies set out above, and in more detail below, you should not use this website. When your information may be requested. The Precise Plumbing website is designed to provide visitors with easy online access to information about the products and services we have to offer. It also provides support for our customers and business partners. Much of the content of this site is given freely, and can be viewed anonymously.

However, where a more personalised experience is required – such as secure areas where our business partners can access non-public details – some personal information is required. This is to protect confidential commercial information that we do not wish to share beyond our valued customers, partners and suppliers. It also ensures that those visitors with access to secure areas can be more easily identified, and be provided with a more personalised experience.

Any information we collect will never be sold, given or shared with any third party. It will only be used to:

  • verify your identity when accessing secure areas of this site
  • allow us to provide tailored services, such as enewsletters
  • allow us to better understand the needs of our customers and business partners
  • allow us to offer special discounts and offers only to those we know have a stated interest in the services or products being offered.

Whilst we at Precise Plumbing are committed to protecting your privacy, the nature of the web and the technology it uses is not 100% secure.

Emails and secure areas can be ‘hacked’ by those with the necessary skills.

We do, however, use the latest encryption technology. And firewalls are used to protect the information we hold as securely as is possible.

As and when technology improves, we will make use of newer and more secure methods of encryption and protection. Your access to the information we hold. We will strive to give you every opportunity to update and access the information we hold.

Where possible, we will give you online access to change and update your details yourself. Where not possible, it may be necessary to contact us directly at Precise Plumbing.

We will never knowingly send you unsolicited emails (known commonly as ‘SPAM’) when you have not requested them.

When signing up for our enewsletters, you will be given the option of agreeing to us sending you related information about any or all of the products or services we offer. Checking this option means you agree to us sending you emails from time to time, of a marketing or informational kind.

Leaving the option unchecked means we will not include you in any promotional offers or emails.

We will take all reasonable steps to ensure that the information we hold about you is secure, accurate and up to date.

Precise Plumbing cannot take responsibility for the privacy policies, conduct or quality of third party websites linked to from this site. Where possible, the content and availability of any sites we have linked to have been checked and read. However, you should check the privacy policies of any third party site before disclosing any personal information.

Please email us if you have any further questions or concerns about your privacy, and our conduct online.

Precise Plumbing - Helping Life Flow...
Precise Plumbing - Helping Life Flow...