Adelaide Plumber, Precise Plumbing -

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FAQ's

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How much do you charge?

$65 call out fee & $35 per 1/4 hr applies to all work completed Monday to Friday 7.00am to 5.00pm.

A fair price for an excellent job. Where we can we'll 'Fix the Price' for your peace of mind.

We also provide obligation free quotes and guarantee that our quoted price is always adhered to.

How long will the job take?

Every job is based on it's merits, with time evaluation and an explanation of the schedule, prior to commencement.

If the time is not suitable, we will reschedule a time at your convenience.

Are you licensed?

Every Precise Plumbing tradesperson is a registered plumber and gasfitter. In addition, the company is qualified to perform specified building, roofing and electrical work.

Are you insured?

Precise Plumbing holds Public Liability insurance and Business Insurance to the value of $20,000,000. This protects you and your property against any accidental damage.

Do you have a call out fee?

Yes, a call out fee is only charged once, no matter how many times we need to return to your job.

A call out fee covers the expenses associated with getting a professional qualified plumber to your door, administration of your job and peace of mind with after sales service.

Can you guarantee your work?

Absolutely! All Precise Plumbing trades workmanship is guaranteed for 5 years.

Will you be on time?

Yes. 'On time or it's Free' guarantees arrival on time unless prior arrangements have been made.

If we're late, we'll waive the call out fee.

Can we trust you with a key?

Yes. All Precise Plumbing staff have been checked for integrity with credit reporting agencies and the police department, so you can leave a key if you have other things to do.

Can you call me a half an hour prior to your arrival?

If you need to be present on-site, or would prefer a reminder call for confirmation, Precise Plumbing can call you half an hour prior to our arrival.

How much experience do your people have?

All Precise Plumbing tradespeople have been in practice for many years, with over 8 award winners on staff, including 2 Workskills gold medalists.

Can you work to a budget?

Yes. All Precise Plumbing jobs can be quoted at a fixed price up-front, so we can work to a budget and avoid any mid-job surprises.

Do you provide free quotes?

Of course. Precise Plumbing believes in being courteous and providing superior service with free quotations.

Can we book jobs well in advance?

Naturally. If you have time issues, are not in an emergency situation or involved in a more complex construction project, Precise Plumbing can book forward schedules so your job runs smoothly.

Can we have the same technician on the job?

If you choose, we will provide the same tradesperson to service your job, so they can get to know your specific requirements and your unique job history.

Can you provide an account facility?

Precise Plumbing can provide 7, 14 and 30 day accounts to approved business clients.

How can you guarantee that the technician will do the job correctly?

Precise Plumbing has unique systems and procedures to ensure superior quality control and legal compliance. At the completion of each job all reporting is reviewed by our service department and senior technicians and random Quality Audits are undertaken regularly to ensure jobs have been done properly.

Can you pay by credit card or direct debit?

Yes. Precise Plumbing has facilities for Credit Card payment with Bankcard, MasterCard and Visa card. We can also extend direct debit facilitates to approved customers.

Precise Plumbing - Helping Life Flow...
Precise Plumbing - Helping Life Flow...